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Websites & practical automation for small businesses

Your business.
A clearer
next chapter.

Look the part. Make enquiries easier.

A focused new website, a fix for the one you have, or less time spent copying enquiries between tools. Start with the job you need done. We’ll agree the scope, price and handover before work begins.

Find your starting point Explore our designs
  • Starter websites £400
  • Clear scope
  • Personal review
Let’s start a conversationWhatsApp & enquiry forms
Make the next step easyBookings & appointments

A glimpse of what’s possible. Illustrative design.

A clear job. A clear price.

Choose your starting point · Review the work · Get a useful handover

Three ways to get started

Small enough to start.
Useful enough to matter.

Choose the closest fit. We’ll check your brief and confirm exactly what’s included before you commit.

01 / A fresh start

Starter website

£400 fixed scope

One focused page that explains your business and gives visitors a clear way to get in touch.

  • Up to five agreed sections
  • Copy draft using your approved business facts
  • Mobile layout, page title and search description
  • One basic contact form or existing booking link
  • One revision round, launch checks and handover

Basic contact route included; spreadsheet routing and branching questions are not. Target: three working days after the brief, assets and access are ready, confirmed in your quote.

Discuss my website
02 / A focused improvement

Website fix

£150–£200 guide price

A specific problem resolved without taking on a whole new website.

  • One issue diagnosed before we quote
  • For example: a broken enquiry route or awkward mobile section
  • A clear description of the agreed fix
  • Checks against the original problem
  • A short record of what changed

Send the page link and what’s going wrong. Platform, access and complexity determine the final quote.

Show us the problem
03 / Less repetitive admin

Enquiry setup

£250 fixed-scope pilot

A useful fit when you copy website enquiries into a spreadsheet or need the right details before replying.

  • One form with up to three service paths
  • One Google Sheet with a record for each enquiry
  • An alert to your agreed business inbox
  • Placement on one compatible website page
  • Delivery tests, one revision and a handover

Uses Tally with its standard branding. We confirm account access, email routing and scope before quoting. CRM connections and ongoing monitoring are separate.

Discuss my enquiries
Know what’s included.

Starter pricing uses your supplied logo, images and approved business information. Domains, hosting, paid assets, software subscriptions and ongoing support are separate. Larger websites, migrations, ecommerce and custom applications need their own quote. No work starts until the scope and total price are agreed.

Choose only what you need

A website first.
A workflow when it helps.

£400 — Starter website. One page, up to five sections and a basic contact route. Choose this when you need a clear online presence.

£250 — Enquiry workflow. Add service-specific questions, a spreadsheet record and an inbox alert. Available for a compatible existing website or alongside a new build.

£650 — Both standard scopes together. The website and enquiry workflow, with one agreed brief. You do not need the add-on just to receive a basic website enquiry.

We confirm platform compatibility, account ownership, deliverables and any third-party charges in your written quote. Live availability, booking systems, payments and ongoing support are separate.

Discuss a website and workflow ↗
Need something bigger?

We also scope website redesigns and larger builds. Tell us what you need and we’ll recommend a sensible starting point.

Bright office interior used in our fictional workspace conceptROOM / OFFICE CONCEPT
A website with a useful next step

Show the space.
Start the conversation.

Explore an office-letting concept with clear space options, practical information and a sample viewing request.

Explore the office demo

A fictional business, not a client project. The demo form sends nothing and takes no bookings.

Built for our own business

From an enquiry
to a clear next step.

Our own website uses this setup. A visitor chooses a service, we receive the relevant details, and a record is saved for follow-up.

  1. 01 / Ask

    The right questions

    The form adapts to the service selected. A website repair asks for a page link and the problem; a new website asks about the business and its goal.

  2. 02 / Record

    One place to find it

    Each submission creates a spreadsheet record with its own reference. A returning customer can send a new enquiry without losing their earlier one.

  3. 03 / Respond

    An alert in your inbox

    The agreed inbox receives the enquiry details. You review the request and reply personally, with the information you need in front of you.

Tested with sample enquiries.

We checked all three service paths, spreadsheet delivery and email alerts. This is our own working setup, not a client case study or a claim about increased sales.

See our enquiry form
See the enquiry journey

From first hello to a useful reply.

Explore a short illustrated demo of an enquiry reaching your inbox and becoming a personal conversation.

Explore the enquiry demo

Illustration only. No messages are sent.

How it works

A straightforward route
from brief to handover.

Four clear steps. You know what happens next,
what we need from you and what you’re getting.

01

Tell us the job

Share your website or the task that takes too much time. Tell us what should happen, what happens now and when you need it.

A link, a problem and your goal
02

Agree a clear plan

We confirm the deliverables, price, timing, revision allowance and any ongoing costs. You approve the brief before work begins.

Know the scope and cost
03

See it come together

We build the agreed solution and show you the work. You review it against the brief and send one clear set of feedback.

Review before it goes live
04

Check & hand over

We check the agreed pages or workflow, resolve the included revision and provide setup notes or source files. Any ongoing support is agreed separately.

Know how to use what you paid for
Design examples, made to explore

Different businesses.
Different worlds.

Bold, immersive or a little unexpected.
Explore three original concepts for your next website.

01 / Restaurant & hospitalityBold & sociable

Ember & Oak

Original design concept

Big, expressive type. Fiery colour. A menu that invites you to explore.

Graphic typographyInteractive menuWarm photography
02 / Architecture & propertyImmersive & precise

Form Architecture

Original design concept

A cinematic project canvas, an editorial grid and space for the details.

Full-bleed imageryProject storiesArchitectural grid
03 / Wellness & lifestylePlayful & uplifting

Still House

Original design concept

Unexpected shapes, joyful colour and a more personal way to find your ritual.

Expressive colourMood selectorPlayful composition

Original concepts for fictional businesses, created to show what’s possible.Open a concept and try it out ↗

Useful tools, chosen for you

Make your website
do a little more.

Help customers take action while making
day-to-day enquiries easier to manage.

WhatsApp enquiries

A direct route from your website to a conversation on your business WhatsApp number.

Good for quick questions

Bookings & appointments

Let people choose a meeting time or request their preferred dates through a relevant booking tool.

Calendly or your booking provider

Enquiry & quote forms

Collect the details you need, from the service they want to their dates, location or project size.

Fewer back-and-forth questions

Payments & deposits

Connect suitable payment links or checkout options when taking a deposit or selling online makes sense.

Stripe and suitable payment providers

Email & customer tools

Connect enquiries to your inbox or customer-management system so you can organise and follow up.

Your email tools or CRM

Analytics & search insights

Understand how people find and use your website, with analytics and Google Search Console setup.

Useful information for future improvements

We recommend features around your needs and confirm what’s included in your quote. Provider subscriptions or transaction fees may apply.

Before, after — and what gets better

See how a better
website works.

A fresh look is just the beginning. Explore how clearer information, thoughtful design and useful features can work together for different businesses.

An illustrative transformation

Ember & Oak

From a basic online presence to a welcoming first impression, with the menu and a route to reservations close at hand.

BeforeA typical starting point
A generic introduction, a separate menu download and a phone call for reservations.
AfterA clearer way forward
An inviting introduction with a readable menu, useful visit information and a clear booking route.

What changes — and why

More than a new look
01
Give people a reason to visit

BeforeA generic welcome says little about the experience.

AfterAtmospheric photography and clear food-focused words introduce the restaurant.

02
Make the next step easy

BeforeThe menu is a download and reservations start with a phone call.

AfterAn easy-to-read menu and a prominent booking route help people plan a visit.

03
Answer practical questions

BeforeGuests have to ask about opening hours and other details.

AfterHours, directions and dietary information are easy to find.

Useful tools for this business

Connect a reservation provider, show directions and keep the menu easy to update.

  • Table reservations
  • Google Maps
  • Easy menu updates

These are fictional examples, not client projects or measured results. The previews illustrate a design direction; their buttons do not take bookings. Suggested tools are optional, with provider compatibility, accounts and any fees agreed as part of your project.

A few helpful answers

Clear expectations.
Better projects.

The details that matter
before we begin.

What do I get for £400?

One page with up to five agreed sections, a copy draft, mobile-friendly design, basic page titles and descriptions, and one basic contact form or an existing booking link. Spreadsheet routing, service-specific question paths and automated workflow setup are not included in this package. One consolidated revision, launch checks and a handover are included. You supply your logo, images and business facts. Extra pages, custom applications and third-party costs are separate.

Do I need the £250 enquiry setup as well?

Only if you need the extra workflow. The £400 website already includes a basic contact form or an existing booking link. The £250 setup adds a form with service paths, a Google Sheet and an alert to your agreed inbox. Both standard scopes together are £650, subject to compatibility and an agreed brief. You can also add the workflow to a suitable existing website. Third-party fees are separate and confirmed before work starts.

How quickly can you deliver?

For a suitable starter website, we target three working days once the brief, assets and access are ready. We confirm the actual schedule before you commit. Larger builds, integrations and delays in receiving content can take longer.

Can you work with my existing website?

Yes, subject to its platform and the access available. Send us the link and the issue. We’ll check whether a focused fix makes sense or whether a larger update needs a separate quote. We can plan around your existing domain and business email.

What does the £250 enquiry setup cover?

One Tally form with up to three service paths and ten questions visible on any path, one Google Sheet, an alert to one agreed business inbox, and placement on one compatible website page. It includes one revision, sample-enquiry delivery tests and a handover. Tally branding stays visible. Accounts belong to you; we confirm access and any email-forwarding verification before starting. CRM routing, custom branding, customer confirmation emails and ongoing monitoring need a separate scope.

Can I see an example of the enquiry setup?

See how our own setup works, then explore the form below. It is our real business enquiry form: submitting it sends us a message. You can also contact us by email or WhatsApp.

Do you use AI?

We use AI to assist with drafting, design and development, with personal review before delivery. We choose automation around the task. If an AI feature is part of your project, we agree what information it uses and where human approval is needed. Customer-facing AI drafts are reviewed before sending.

Are the design examples real client projects?

They are original concepts for fictional businesses, made to show different design directions and interactions. They are not customer results or testimonials. Your site is scoped around your own business, content and needs.

What happens after the handover?

You receive the agreed source files or setup notes, along with information about the services your project depends on. Hosting, software fees, future changes and ongoing support are agreed separately. We’ll clarify ownership and maintenance before work starts.

Will a new website guarantee more customers?

No. We can improve how clearly you explain your services and how easily visitors can contact you. Sales, search rankings and traffic depend on your offer, audience and other factors. We agree checks we can demonstrate, such as a usable mobile layout or an enquiry reaching the right inbox.

Start with one useful change

What would make
your working day easier?

Tell us the job you need done. Choose a service below and we’ll ask just the questions that matter. Timing and budget are optional; it’s fine if you’re still working them out.

Not sure which service fits? Start with the problem.

Prefer email? Send a brief

hello@nextchapterweb.com

Opens your email app with a short brief to fill in. You review it before sending.
Chat with us on WhatsApp Prefer a message? Tell us what you have in mind. You review the message before sending.

Tell us about your project

A few details now make the next conversation more useful.

Form not showing? Open the enquiry form in a new tab, or email us.

We use your details to respond to your enquiry. The form is provided by Tally. Please don’t include passwords or payment details.

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